Business Performance Plan Development – Case StudyMajor Iron Ore Terminal - WA, Australia

Major Iron Ore Terminal - Business Development Plan

The Challenge

To achieve the goals set out in the Business Plan, the client needed to confirm that the team possessed a clear understanding of the site Business Plan objectives, measures and targets.

To accomplish this, the client required EnterpriseIS to facilitate an assessment of the current business performance to date, including the business risks if the business plan was not met. Upon completing the workshop, the client requested that an action plan be developed to ensure the remainder of the year’s business plan.

The Solution

EnterpriseIS facilitated a workshop with the leadership team to:

• Review the overall business strategy for the next 3 – 5 years (macro view)

• Review the overall business requirements for the coming 12 months

• Understand the implications to the ‘local’ business unit, based on the overall business strategy and requirements

• Assess the current ‘Strengths’ and Weakness’ for the business, based on performance

• Develop the Objectives, Measures and Targets for the coming 12 months that will help deliver on the overall business requirements and strategy

• Decide on the responsibility for delivering on the targets and the time required to deliver.

The Results

• A 12-month Business Plan developed covering the five key driver areas for the business: (People, Zero Harm, Quality & Customer, Business Process and Growth)

• EnterpriseIS supported each Business Plan objective with clear measures and target and person responsible for achieving the target

• Unified agreement on the challenges ahead to achieve the plan and the focus that will be required, and the total commitment by all to deliver the Business Plan.

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