Case Study - Change Management Major Gold Miner - WA, Australia
The Challenge
Our client’s operations, located throughout the Australia Pacific region were all tasked with developing and implementing the corporate sponsored Business Improvement Strategy and Program.
The challenge they faced was the diversity of the organisation in terms of remoteness of locations, the performance characteristics of each site and the varying cultures that existed.
The Solution
EnterpriseIS assisted the business by providing a Business Improvement and Sustainability Specialist to:
- Work with the project owner to understand the reasons for the change and the individuals or groups affected by the change
- Understand who were the key influencers in the organisation
- Develop a Stakeholder engagement/management plan based upon the position of the respective stakeholders in relation to the change (supportive, neutral, against)
- Develop a change management plan including details of the change, affected parties, organisational benefits of the change and a detailed communication / engagement plan for the key stakeholders or affected parties
- Implement the change management plan, utilising as much support as possible from the affected parties to build ownership and sustainability.
The Results
- An understanding of the affected parties and how they will be impacted by the change
- A strategy at each site that reflected the Corporate guidance, with site specific variables taken into consideration
- Understanding of the support requirements from Corporate office to enable successful implementation of the strategy
- Ownership of the strategy and program by the sites.