Case Study - Procurement
Process ReviewCoated Steel Manufacturer - VIC, Australia

The Challenge
Our client’s Coated Products business required that processes adopted for the procurement of goods and services via the competitive tendering process are legitimate and maintain total integrity at all times.
The Solution
An EnterpriseIS team member was engaged to assess the current procurement processes for integrity.
1. This required a review of:
- The scope and nature of the goods and services procured via competitive tender
- An understanding of the size of the spend relative to total outgoings
- The processes of:
- Specification of goods and services required
- Alternative procurement means
- Creation of request for tender documents
- Make up and Charter of the Tender Committee
- Tender evaluation procedures
- Decision analysis techniques
- Post contract award review processes
2. Implementing minor changes to maintain the viability of the processes, followed by Stakeholder training to ensure familiarity and competence with the revised processes.
The Results
- Adoption of a competitive tendering and contracting process, which stood up to any level of scrutiny
- Skilled stakeholders competent and confident to perform their roles in the process
- Lowest “total cost” solutions for the relevant items.