Case Study – Maintenance Performance Improvement – FMCGFast Moving Consumer Goods - NSW, Australia
The Challenge
Our client’s business was operating at an unacceptable ROIC of 4% and, as a result, required a step-change in business performance with the focus on rapidly improving the ‘bottom line’ to sustain operations. One of the areas identified as a key contributor to the poor performance was the ineffectiveness of the existing Asset Management program and the organisation design implemented to support this program.
The Solution
Our client engaged EnterpriseIS to conduct an Asset Management Evaluation. The results of the evaluation then formed the scope for the site’s Asset Management Improvement Plan:
- Develop, document and implement new efficient Maintenance Work Management business processes
- Coach and mentor the restructured maintenance organisation to support the delivery of the newly developed business processes
- Identify and implement KPIs to monitor performance
- Identify and clearly understand the critical to operate equipment and manage based on risk
- Review PM frequencies, strategies and tactics for all critical operational equipment.
The Results
- A restructured Maintenance department and newly selected Maintenance Manager and Maintenance Planner/Scheduler selected, coached and mentored into their new roles
- Maintenance Work Management processes developed and implemented, supported by maintenance and operations
- Critical equipment identified, failure modes understood, equipment strategies and tactics implemented
- A 4% averaged improvement in plant OEE
- A significant contributor to the site meeting a 16% ROIC target within 12 months.