Operational Readiness Strategy Development – Case Study

Client: Global iron ore miner (WA, Australia)

Function: Non‑Process Infrastructure (NPI)

Goal: Embed Operational Readiness (OR) requirements into future project development and execution; develop an OR Strategy for a new business function.

Approach: Facilitated leadership workshop; defined OR Vision/Mission/Framework; used an 18‑element OR assessment to establish minimum requirements and standards.

Outcome: Vision/Mission/Framework agreed Day 1; Strategy agreed by workshop end; Framework rolled out and adopted; OR plans commenced implementation.

EnterpriseIS helped a major Western Australian iron ore miner develop a complete Operational Readiness Strategy for its NPI function, using an 18‑element Operational Readiness framework to define vision, mission, standards, and implementation requirements.

To support our client’s Iron Ore expansion strategy, their Non Process Infrastructure (NPI) group needed to develop an action plan, to ensure Operational Readiness (OR) was built into any future project development and execution plans for the supporting infrastructure. A key outcome of this action plan was to develop the Operational Readiness Strategy for the new business function. This Strategy would define the approach and requirements when developing and implementing Operational Readiness programs for major projects.

EnterpriseIS facilitated a workshop with the Functional Leadership team to develop the NPI Operational Readiness (OR) Vision, Mission, Framework and Strategy.

To support the development of this work, EnterpriseIS utilised its 18- element Operational Readiness question set.

This 18-element question set, provided the client with a solid framework and checklist, to establish the status and minimum requirements for their Operational Readiness strategy.

The workshop was focused at the element level, where the team was involved in scoring and score validation for each of the questions in the 18-element question set.

The review allowed the NPI team to quickly determine what minimum standards would be required by the function for Operational Readiness.