Privacy Policy

Last Updated: December 2025

Enterprise Improvement Solutions Australia Pty Ltd (“EnterpriseIS”, “we”, “our”, or “us”) is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, and protect your information when you visit our website: https://www.enterpriseis.com.au.

1. Information We Collect

We may collect:

  • Personal Information: Name, email address, phone number when you contact us via forms or email.
  • Non-Personal Information: Browser type, operating system, IP address, pages viewed, and referring website for analytics and site improvement.

2. Google Analytics 4 (GA4)

Our website uses Google Analytics 4 to understand visitor behaviour and improve user experience. GA4 may collect:

  • IP addresses
  • Device and browser information
  • Site usage patterns
    This data is anonymised and used for statistical purposes only. You can opt out by adjusting your browser settings or using Google’s opt-out tools.

3. How We Use Your Information

Your information is used to:

  • Respond to enquiries and provide customer support.
  • Improve website functionality and user experience.
  • Analyse traffic and trends for business insights.

4. Sharing Your Information

We may share your data with trusted third-party service providers for:

  • Website hosting and analytics
  • Customer support
    These providers are bound by confidentiality and privacy obligations.

5. Cookies and Tracking

Our website uses cookies and similar technologies to improve functionality, analyse traffic, and enhance your browsing experience. Cookies are small text files stored on your device when you visit our site.

Types of Cookies We Use

  • Essential Cookies: Required for core site functionality.
  • Performance Cookies: Help us understand how visitors use our site and improve performance.
  • Functional Cookies: Remember your preferences and settings.
  • Analytics Cookies: Used by tools like Google Analytics 4 to track site usage and trends.

Third-Party Cookies

We may use third-party services (such as Google Analytics) that set cookies on our behalf to analyse traffic and improve services.

Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect site functionality. For more information on Google Analytics and opting out, visit Google’s opt-out page.

6. Your Rights

You have the right to:

  • Access your personal information.
  • Request corrections or updates.
    Requests must be submitted in writing for security purposes.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

8. Contact Us

For questions or privacy-related requests, contact us:
Phone: (02) 4271 7774
Email: admin@enterpriseis.com.au
Post: Attn: Privacy Officer,
Enterprise Improvement Solutions Australia Pty Ltd
5 Sylvester Avenue, Unanderra, NSW 2529